How to Make a Complaint
It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to:
Compliance Department Connect IFA Ltd 39 Station Lane Hornchurch RM12 6JL
Or call: 01708 676110
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service: http://www.financial-ombudsman.org.uk/
TJ Brookes Ltd | Contact number: 0330 223 7714 | Email: info@tjbrookes.com
Registered address: 4 Greenacre Mews, Leigh-on-Sea, Essex, SS9 3EW
Company number: 14611371
TJ Brookes Ltd is an Appointed Representative of Connect IFA Ltd.
Connect IFA Ltd is authorised and regulated by the Financial Conduct Authority.
Connect IFA Ltd FCA number: 441505 | TJ Brookes Ltd FCA number: 1033216